Package Purchase Policy

Purchase Policy – Lagna.me

Effective Date: 01 july 2025

At Lagna.me, we offer paid plans that provide enhanced visibility and features for users seeking matrimonial matches. By purchasing any of our services, you agree to the following terms:

1. Nature of Service

  • Lagan.me is a profile-based matrimonial advertising platform, not a matchmaking guarantee service.

  • Paid services are intended to promote your profile, increase visibility, and enable access to certain features (e.g., view contact, direct messaging).

  • We do not guarantee any specific number of matches, responses, or a successful marriage.

2. Payment Terms

  • All payments must be made in advance through our secure payment gateway.

  • We accept [List Accepted Payment Methods: Credit/Debit Card, UPI, Net Banking, Wallets, etc.].

  • After successful payment, a confirmation email and invoice will be sent to your registered email address.

3. Service Activation

  • Paid services are typically activated instantly or within 24 hours of payment confirmation.

  • In rare cases, activation may be delayed due to technical issues or verification processes.

4. Pricing & Packages

  • Pricing is subject to change at any time without prior notice.

  • Features included in each package are clearly listed on our pricing page.

  • Promotional discounts or coupons, if available, must be applied at the time of purchase.

5. Cancellation Policy

  • You may cancel your paid plan at any time from your dashboard.

  • Cancellation will stop future billing (if on a recurring plan), but no refunds will be issued for the remaining term.

6. Refund Policy

  • All purchases are final. We maintain a strict no-refund policy once the service has been activated or profile has gone live.

  • Refunds may only be considered in the following rare cases:

    • Duplicate payment.

    • Technical failure where service was not rendered at all.

  • To request a refund under eligible circumstances, contact us at [Insert Email] within 7 days of the transaction.

7. Account Termination Due to Misuse

  • If your account is suspended or terminated due to a violation of our Terms of Use, you will not be eligible for a refund.

  • Examples include using false information, abusive behavior, or sharing offensive content.

8. Support & Billing Inquiries

If you face any issues related to payment, activation, or billing, please contact:

📧 Email: info@lagna.co.in
📞 Phone: + 91 8551029898
🕐 Support Hours: [ 10:00 AM – 6:00 PM IST, Monday to Saturday]